House of Blues Foundation Room Bartender in Cleveland, Ohio

Job Summary:

Responsibilities:

  • Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage

  • Impeccable knowledge in the steps of delivering service for up-scale dining

  • Stays current and is knowledgeable on the latest drink trends

  • Understands the fundamentals of Mixology and ability to uphold our Beverage Culture

  • Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection

  • The ability to suggest wines that will best complement particular foods off the food menu

  • Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies

  • Request proper identification for anyone appearing under 30 years of age

  • Interact with guests in a natural, friendly demeanor

  • Cultivate regular guests and repeat business

  • Successfully complete a pour test prior to every shift, where applicable

  • Suggestively sell both beverages and menu items to guests at the bar

  • Deliver food items and beverage orders promptly

  • Prioritize and organize drink orders

  • Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems

  • Record any equipment failure and/or safety hazards in bar log

  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager

  • Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies

  • Request proper identification for anyone appearing under 30 years of age

  • Maintain HOB safety and sanitation standards

  • Perform Opening/Running/Closing duties according to HOB policy

  • Prepare guest checks (on point of sales terminal) and process payment according to HOB policy

  • Maintain bartender bank

  • Perform cash pull / check out procedures

  • Maintain appropriate Comp and Spill checks

  • Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Qualifications:

Required:

  • (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent

  • Minimum of 2 years experience bartending in a up-scale dining and night life establishment

  • The ability to up sell and offer food and drink suggestions to guests

  • Articulate vocabulary with the ability to adapt and socialize with current audience

  • Exemplary and professional grooming standards

  • Flexible schedule and ability to work late hours and at nights

  • Cash handling experience

  • Strong working knowledge of all beverages

  • Physically able to pass a pour test and a Mixology drill (timed)

  • Ability to deal with intoxicated guests in a positive and safety minded manner

  • Skill in interpersonal communication and teamwork

  • Tolerance of all cultures, music and art forms

Preferred:

  • 2 years work experience in high volume environment

  • Experience recognizing valid ID’s

  • Experience in a live music environment

Physical Demands/Working Environment:

  • Working environment is fast-paced, often loud and stressful

  • Position requires extended periods of prolonged standing and working on your feet

  • Must be able to lift or move up to 25 lbs using proper lifting techniques

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

About Us

Named us as one of the Top 40 North American companies in attracting and keeping top talent by LinkedIn, Live Nation is the global leader in live entertainment and ticketing, and we offer a world of opportunity. Our Ticketmaster team doesn't just embrace new technology, we develop ground-breaking software and applications to support our world-leading ticketing platform. Our mix of legendary and brand new venues and restaurants, including the House of Blues, offer an array of hospitality careers. And our unparalleled roster of artists are supported by diverse professionals in all facets of finance, marketing and other corporate operations.

Generous vacation, healthcare and retirement benefits are just the foundation of supporting our full-time, global workforce of more than 10,000. We offer continuing professional development in addition to tuition reimbursement. We also provide paid time off to bond with a new child (plus a bonus to help with expenses); paid time off to care for a sick child and to volunteer for causes that are important to you. Plus, working for the world's largest live event and ticketing company means you'll have access to concerts, festivals, sports games and other events through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.