AAA Motor Club Customer Service Specialist II - Solon, OH - part-time in Solon, Ohio
Teamwork. Integrity. Dedication.
Together, we make a difference.
If you are career-minded, service driven, and seeking a reputable and stable organization, you’ve come to the right place! AAA East Central is a member service organization affiliated with the national AAA network. With offices across the U.S., we’re united by a common mission and common values of excellent member service.
We’re currently seeking an energetic, driven, and detail oriented individual to join our team in a Part-time (25 hours per week) customer service & sales role at our Solon branch office. Applicants must be available Monday through Friday, 9:00 am to 6:00 pm, and Saturdays 9:00 am to 2:00 pm. .
Greet and provide Legendary Service to everyone who enters the office;
Using your US geography knowledge and the training we provide, you'll provide guidance to "road-trip" travelers by creating AAA TripTik® Travel Planners, marked maps and destination information;
Achieve monthly goals for product and service transactions, such as AAA Member Rewards Visa Signature® Card applications, membership automatic-renewal enrollments, and customer referrals for insurance product quotes;
Identify cross-selling opportunities and recommend complimentary products and services, such as discounted theme park tickets, special attraction tickets and movie theater tickets;
Accurately process payments provide accurate change and receipts;
Issue passport photos;
Balance & reconcile cash drawer;
And numerous other activities that contribute to the overall smooth operation of the branch office.
Compensation : $10.95 per hour
1-2 years successful face-to-face customer service experience;
Ability to utilize cross & suggestive selling techniques;
Good verbal and interpersonal communications skills;
Familiarity with U.S. geography , good sense of direction, and map reading abilities;
Good PC & internet skills and familiarity with common office equipment and practices;
Previous money handling experience with basic cashiering skills and ability to make correct change;
Exceptional focus on accuracy and strong attention to detail ;
Ability to work quickly and efficiently and handle multiple tasks in a fast paced environment;
H.S. Diploma or GED
AAA East Central provides an attractive benefit package to help you enjoy a balanced life and meet the demands of living in today's society:
Medical, Dental & Vision Insurance
Paid Sick Days
401(k) Retirement Savings Plan with generous company match
Free AAAPlus membership
Career opportunities across multiple business lines and states
To ensure a safe and healthy workplace for all, the selected candidate will be required to successfully complete a pre-employment criminal background check and hair-sample drug screening.
AAA East Central:
“Creating members for life by exceeding our members' expectations through valuable products and legendary service.”
AAA is an Equal Opportunity Employer
Job: Branch Operations (Non Agent)
Organization: BRANCH - SOLON (00400.36.6123)
Title: Customer Service Specialist II - Solon, OH - part-time
Location: Ohio-Solon (OH)
Requisition ID: 15943