Best Buy Sales Supervisor, Home Theatre in Cleveland, Ohio
Sales Supervisor, Home Theatre
What does a Sales Supervisor do?
The Sales Supervisor ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will play a vital role in leading a Best Buy Department to elevate sales performance by sustaining positive customer and employee interactions.
You will support the direction of the Assistant Store Manager - Sales in implementing sales action plans, monitoring business results, and driving execution of sales strategies.
As the Sales Supervisor you will:
Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.).
Drive positive outcomes of key sales indicators within your department in support of Revenue, Margin, and NOP goals.
Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience.
Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service.
Motivate, coach, recognize, and performance manage employees to reach their full potential.
Resolve complex customer issues.
What are the Professional Requirements of a Sales Supervisor?
High school diploma or equivalent
1 year leadership experience inclusive of coaching and recognition
1 year sales or customer service experience
1 year managing or analyzing a departmental labor or revenue budget
Associate degree or higher in business or related field
1+ years retail experience
1+ years consumer electronics experience
Prior experience successfully selling complete solutions to retail customers
Experience providing sales training
Previous leadership / supervisory experience (including providing daily work direction, scheduling of tasks, and performance management)
Address Line 1:
7400 BROOKPARK RD
Manager with Direct Reports
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. We are the 11th largest online retailer in th
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What are my rewards and benefits?
Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work at Best Buy. While you’re making technology work for our customers, we’re making sure Best Buy works for you with our pay for performance philosophy. At Best Buy we offer top salaries for management, including both short and long term incentive plans based upon business results, as well as endless opportunities to grow in a dynamic work environment that’s part of an industry that never sleeps. From tuition reimbursement to deep employee discounts, to health, wealth and wellness benefits, we believe the success of our company depends on the passion of employees for learning, technology and people.
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