Kelly Services Office Manager - Dental in Cleveland, Ohio

Job Description

Medical Administrative Assistant - Third Party Billing

Working under limited supervision, functions as a technical resource and adviser on financial, human resources, physical plant, inventory control and business operations of the Faculty Practice.

Third Party Insurance experience required.

Responsible for the daily and monthly financial transactions of the Faculty Practice office. This employee will exercise discretion and judgment.


Supervise the daily operations of the reception and assistant positions.

Develop and implement department policies and procedures.

Ensure the effective and efficient coordination of the patient scheduling systems of the Faculty Practice department.

Ensure the professional competence and performance of the clinical staff (in non-clinical issues).

Train and direct staff appropriate to projects and or business operational requirements.

Provide administrative support to director of Faculty Practice in terms of his schedule, professional communications, and conflict resolution within dental school, in his absence.

Perform chart audits and approve all close outs.

Pre-qualify all patient insurance.

Responsible for the submission of all Dental Insurance to vendor. Posting of collections and adjustments to production/collection.


Direct supervision for the non-clinical issues of the Faculty Practice department. This is to include: reception positions (1), dental assistants (2), and hygienists (1).


Education/Experience: Associate-s degree and 3 or more years of financial management experience OR high school education and 5 or more years of financial management experience required; supervisory and dental office experience required. Recent private practice experience preferred.


  1. Ability to work with highly confidential material, i.e., salary, employee records, etc.

  2. Ability to work in a fast-paced environment and to handle multiple tasks.

  3. Good oral and written communication skills.

  4. Must be organized with a demonstrated ability to work with little or no supervision.


Third Party Insurance experience a must

Supervisory experience

High School Diploma

Why Kelly ® ?

At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at