Vivint Inventory Clerk in Cleveland, Ohio

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".

If this is your first time applying you will need to create a candidate account when you click on apply. Job Description

JOB SUMMARY:

The Inventory Clerk will oversee the receipt, stocking, and monitoring of inventory at the forward stocking location. Will replenish the techs assigned to the FSL with the required level of inventory and monitor to ensure correct profile is stocked with each tech. Perform general troubleshooting of RMA equipment and recycle equipment as required.

JOB RESPONSIBILITIES:

  • Maintain record of all stock and materials in FSL and adjust automatic orders to maintain correct amount of inventory at the FSL

  • Receive, put away, and stock inventory upon receipt

  • Ensure cleanliness and proper organization of products, consumables, and materials

  • Replenish to and request back inventory as required to maintain appropriate inventory levels with each tech assigned to your location

  • Receive RMA's and properly package and send back damaged parts to preferred partner

  • Weekly reconciliation of inventory on hand with high accuracy and accountability

POTENTIAL OPPORTUNITIES/RESPONSIBILITIES FIELD SERVICE

Courier Run/Ride Along

Run parts, as needed, to techs in the field to prevent incomplete work orders

Assist with large installs and decrease time on site

Parts Pull/ROR

Remove installed equipment from location

RMA Triage

Perform field testing on equipment and cycle back into inventory good parts. Follow RMA procedure for defective equipment

Service Ticket

Fix home damage - If asked by our home damage department

Complete & turn in customer agreements and paperwork

Prioritize high customer satisfaction

Install

Efficiently, accurately complete same day & scheduled appointments

Complete & turn in customer agreements and paperwork

Prioritize high customer satisfaction

Eligible for quarterly bonus based on quality performance

Vivint Smart Home is the leading provider of smart home services in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than one million customers throughout the U.S. and Canada. Vivint is the largest tech employer in Utah, a certified Great Place to Work, and one of Fast Company’s World’s 50 Most Innovative Companies for 2017. For more information, visit www.vivint.com.

To return to all job openings, visit http://www.vivint.com/company/careers