KeyBank Ethics Manager in Cleveland, Ohio

Job Description:


The Ethics Program Manager has primary responsibility for developing and maintaining KeyBank’s Code of Ethics. The Ethics Program Manager is responsible for administering the bank’s Ethics HelpLine used by employees to report instances of employee fraud and misconduct, including oversight responsibility for investigations of allegations sourced through the Ethics HelpLine. The Ethics Program Manager is also responsible for analyzing and providing recommendations around risks associated with specific fact scenarios that are governed by the Code of Ethics.

The Ethics Program Manager has overall responsibility to develop a program that mitigates and discourages employee misconduct. This position is responsible for ensuring compliance risk requirements and processes related to ethics management comply with regulatory requirements and Key’s Risk Management policies and program requirements. This position also has oversight responsibility of business activities that are managed within the first line of defense to ensure that operations remain within Key’s Compliance Risk Management appetite. The qualified candidate must be able to work independently and use sound judgment taking into consideration risk tolerances of KeyCorp.

The position includes providing highly specialized guidance and oversight on current and emerging legal, regulatory, and operational risk issues related to ethics and misconduct, monitoring and measuring operational risk performance, and reviewing and challenging of strategy, control design, implementation, testing, and remediation. The Ethics Program Manager must be able to effectively build and manage relationships with other stakeholders, which requires partnering while executing their fiduciary oversight role.


  • Work with other risk professionals who work directly with the lines of business (LOBs) to identify risks and advise on fact scenarios that are governed by the Code of Ethics.

  • Responsible for overseeing Compliance, Regulatory and Operational Risk associated with the Ethics Program and setting strategic direction and implementing policies for business divisions within Key.

  • Provide direction and deliver training to line of business personnel, Risk Management staff and others.

  • Monitor and assess new or amended legal and regulatory requirements, as well as industry best practices. Accountable for ensuring that the Ethics Program is in compliance with current applicable rules, regulations and laws.

  • Provide strong leadership, mentoring, and guidance to subordinates, peers and other members of the team as well as other members of Risk Management.

  • Analyze and provide recommendations around risks associated with specific fact scenarios that are governed by the Code of Ethics.

  • Responsible for proactively anticipating and responding to changes in regulations, rules and/or laws; assessing the impact of any change to the Ethics Program.

  • Respond to internal and external audits, exams and requests for information. Direct the evaluation of audit and examination findings and implementation of corrective action and needed responses.

  • Direct the response to ongoing regulatory and legal inquiries and investigations.

  • Develop and maintain positive working relationships with internal clients, staff, peers, and LOB senior management.

  • Maintain relationships with industry peers and regulatory bodies.

  • Identifies, responds and/or escalates risks as appropriate;

  • Directs the development and recommends for approval policies, standards, procedures and guideline to comply with corporate risk appetites, tolerances and policies.

  • Conducts review and challenge activities and escalation, including independent testing as required.


  • Possess CRCM designation (or CAMS for AML Manager) or obtain the certification within one year of employment

  • An undergraduate degree is required, law degree is preferred

  • Minimum of 5-10 years of relevant industry and professional experience

  • 5+ years of management experience

  • Extensive knowledge of the assigned compliance area along with the associated operations including the related rules and regulations of the financial services industry to include: OCC, FRB, State Law and other pertinent regulations.

  • In-depth practical knowledge of internal controls, risk assessments and compliance and compliance processes, and applicable techniques for implementation of regulatory, compliance and legal requirements and compliance processes.

  • Strong leadership and relationship management skills including the ability to lead up and across the organization

  • Has high ethical standards

  • Ability to effectively communicate to lines of businesses and senior management, both in writing and verbally

  • Proven to be a proactive thinker

  • Proven ability to have, maintain, and establish strong contacts within the industry so as to be aware of current industry issues and practices

  • Proven ability to drive results through people

  • Strong project management and/or continuous improvement skills


KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.


Key Enterprise Risk Management provides leadership on risk management strategies and initiatives for credit, market, compliance and operational risk, as well as portfolio management, quantitative analytics and asset recovery activities.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Employee Type:



Cleveland, OH


Not Specified

Date Posted: