Cleveland Clinic department-manager-I in Cleveland, Ohio

Job Summary:

Manages department or work group. Supervises and controls annual budgets. Collaborates in planning, work flow analysis, procedure changes, scheduling and related administrative duties. Facilitates issue identification and resolution.


  • Manages department operations and personnel.

  • Completes staffing, training, work flow analysis and performance management.

  • Manages staffing to ensure appropriate allocation and compliance with goals and objectives.

  • Monitors quality and financial performance.

  • Ensures compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.

  • Recommends enhancement and cost saving strategies.

  • Resolves interdepartmental issues to ensure consistency in quality, procedure and policy application.

  • Develops, monitors and implements programs to enhance customer service, develop skills and improve scope of service.

  • Analyzes programs and makes improvements. Participates in managers meetings and relevant committees as assigned by Director.

  • Other duties as assigned.


  • Bachelor's Degree in Health Administration, Business Administration or related field.


  • None required.

Complexity of Work:

  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

  • Must be able to take appropriate action in a stressful environment.

Work Experience:

  • Minimum two years supervisory or management experience.

  • Healthcare experience preferred.

Physical Requirements:

  • Manual dexterity sufficient to operate office equipment.

  • May require extended periods of sitting, standing and walking.

  • Must be able to walk to attend meetings; must have normal or corrected vision to normal range.

  • Ability to clearly communicate by phone and in person.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic’s Smoking Policy will be offered smoking cessation assistance and will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.

Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities