Manpower Group Collections Representative - Leading Industrial Distributor in Cleveland, Ohio

Do you have excellent analytic and problem solving skills? Are you a strong communicator? Do you enjoy working independently, and as a team member and possess excellent organizational skills?

What's in it for you?

  • Full time hours

  • Temporary-to-Hire opportunity

  • Competitive Pay

  • Option to take free college courses and skills training

  • Paid training

  • Performance bonus

What is the job?

  • The Collections Representative is a key member of the team, responsible for reducing delinquency for assigned accounts through correspondence, email and phone, in a fast paced goal oriented collections department.

  • This is accomplished by developing strong customer relationships along with implementing solid, consistent and documented business processes within the areas of Accounts Receivable.

  • This position has a focus on customer contract accounts that have a strategic relationship to the client.

Details:

  • Manages assigned customer accounts

  • Reduces outstanding past-due balances to levels at or below targets

  • Investigates root causes for non-payment

  • Compiles and implements recommendations towards improving Accounts Receivable Utilize tools to support decision making, and proactively communicate with stakeholders regarding progress

  • Analyze business processes and system performance, and identify improvement opportunities

  • Collect, analyze and report customer accounts receivable metrics to track deliverables and effectiveness

What you bring to the job?

  • Equivalent to specialized study or training in office techniques such as collections, customer service, and accounting.

  • 1-3 years collections experience

  • Great attitude and ability to work in a team

  • High school diploma or equivalent

  • Willing to submit to a Background Check and Drug Screen

Stop your job search and apply today. Do you need more information? Contact our recruiters at 216-447-9999. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath