Manpower Group Collections Representative - Leading Industrial Distributor in Cleveland, Ohio

Do you have excellent analytic and problem solving skills? Are you a strong communicator? Do you enjoy working independently, and as a team member and possess excellent organizational skills?

What's in it for you?

  • Full time hours

  • Temporary-to-Hire opportunity

  • Competitive Pay

  • Option to take free college courses and skills training

  • Paid training

  • Performance bonus

What is the job?

  • The Collections Representative is a key member of the team, responsible for reducing delinquency for assigned accounts through correspondence, email and phone, in a fast paced goal oriented collections department.

  • This is accomplished by developing strong customer relationships along with implementing solid, consistent and documented business processes within the areas of Accounts Receivable.

  • This position has a focus on customer contract accounts that have a strategic relationship to the client.


  • Manages assigned customer accounts

  • Reduces outstanding past-due balances to levels at or below targets

  • Investigates root causes for non-payment

  • Compiles and implements recommendations towards improving Accounts Receivable Utilize tools to support decision making, and proactively communicate with stakeholders regarding progress

  • Analyze business processes and system performance, and identify improvement opportunities

  • Collect, analyze and report customer accounts receivable metrics to track deliverables and effectiveness

What you bring to the job?

  • Equivalent to specialized study or training in office techniques such as collections, customer service, and accounting.

  • 1-3 years collections experience

  • Great attitude and ability to work in a team

  • High school diploma or equivalent

  • Willing to submit to a Background Check and Drug Screen

Stop your job search and apply today. Do you need more information? Contact our recruiters at 216-447-9999. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at